Frequently Asked Questions

Why haven’t I received a confirmation email within 24 hours?

Check your “Junk Mail” folder and spam filter:
If you use Hotmail, Gmail, or another email provider, please check your “Junk Mail” folder or spam filter. Keep an eye out for other emails like interview invitations or rejection notices, as they may also end up in your junk folder or spam.

Norlys email users:
Norlys explains that if you don’t receive emails, it’s likely because they’ve been marked as spam. You’ll need to remove the spam label in your email settings. If the email isn’t there, check your account at https://webmail.norlys.dk/

Add the sender to your contacts:
To prevent emails from going to your “Junk Mail” folder or spam filter in the future, add the sender to your contact list the first time you notice their emails aren’t reaching your inbox.

Is your email address correct?
If you’re unsure whether you entered your email address correctly, contact the person listed in the ad. They can assist you with editing your information.

Is your inbox full?
If your inbox is full and has exceeded its capacity, emails won’t be delivered. You’ll need to clean up your email system to free up space.

If you still haven’t received an answer to your question, feel free to contact the application    site directly or call Signatur for assistance.

I can’t log in to my Job Profile.

If you’ve applied for a position and created a Job Profile, you must confirm your profile by clicking the link sent in an email. Without this step, you won’t be able to access your Job Profile.

Your Job Profile allows you to view, edit, or withdraw applications

See an overview of interview schedules, as well as confirm, select, or decline interview   times.